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Customer Service Sales Representative

2 months ago


Fareham, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Position: Sales Assistant

Contract Type: Permanent

Working Hours: 5:15 Hour Contract - Saturday position 8:30 till 14:00. Candidates must be 18+ due to independent working at the start of the shift.

As a Sales Assistant, you will deliver outstanding customer service and work autonomously or collaboratively to uphold our excellent store standards. We aim for our customers and team members to feel proud to share their experiences with us.

Key Responsibilities:
  • Providing exceptional customer service to all patrons.
  • Conducting stock replenishment and ensuring all areas of the store are neat and welcoming for customers.
  • Maintaining high standards of display and visual merchandising to assist customers in locating products easily.
  • Collaborating with team members and offering support to colleagues.
Desired Qualities:
  • A genuine enthusiasm for enhancing customer experiences in-store.
  • Confidence in team communication.
  • Drive to achieve outstanding results and maintain high standards.
  • Flexibility to adapt to company objectives and requirements.
Employee Benefits:

We recognize your efforts in contributing to the success of WHSmith and ensuring customer satisfaction. In addition to your salary, pension scheme, paid annual leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences, whether it’s enjoying a meal, embarking on an exciting outing, or attending the latest film.

Regardless of what the future holds, our Employee Assistance Programme is available to support your wellbeing, whether it pertains to physical, mental, or financial health.

About WHSmith:

With a rich history spanning 230 years, WHSmith has established itself as a cornerstone of the High Street and a cherished part of our customers' lives. We are committed to evolving and enhancing customer and colleague experiences, celebrating life's milestones with cards and gifts, providing escape and knowledge through our books, and facilitating communication and currency through our Post Office Stores.

WHSmith takes pride in being an inclusive employer, fostering an environment where our colleagues feel welcomed and free to express their true selves.