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Receptionist/Switchboard Coordinator

2 months ago

London, Greater London, United Kingdom Career Legal Full time

At Career Legal, we are seeking a skilled Receptionist/Switchboard Operator to join our team.

Key Responsibilities

  • Manage incoming calls and direct visitors to the appropriate resources in a timely and professional manner.
  • Provide exceptional customer service to clients and visitors, maintaining a welcoming and professional environment.
  • Administer bookings, manage meeting rooms, and handle daily post and courier bookings efficiently.
  • Liaise with internal and external parties to ensure smooth office operations and effective communication.

Key Expectations

  • Screen and handle all incoming telephone calls, ensuring messages are delivered promptly.
  • Represent the firm's brand and service offerings effectively, providing consistently excellent customer service.
  • Support over 250 employees, including Fee-Earners, Management, and Partners, with diary management and other administrative tasks as needed.

By achieving these objectives, the Receptionist/Switchboard Operator ensures smooth and professional communication within the firm and enhances the overall client experience.