Operations Manager

3 weeks ago

Edinburgh, Edinburgh, United Kingdom SSP Group Full time

About the Role

We are seeking an experienced and inspirational leader to join our team at SSP Group as a General Manager. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and operational excellence.

Key Responsibilities

  • Recruit, train, and develop a talented team of individuals to deliver outstanding results and drive business growth.
  • Coach and mentor your team to provide exceptional customer service, product knowledge, and sales skills.
  • Lead and implement business change plans to drive sales growth, maximize profit, and improve operational efficiency.
  • Build strong relationships with stakeholders, including clients, partners, and colleagues, to drive business success.
  • Ensure the safety and well-being of your team members and customers, and maintain a safe and secure working environment.

What We Offer

  • A competitive salary and benefits package, including a management bonus scheme and share incentive plan.
  • Opportunities for career development and growth, including apprenticeships and ongoing training and development.
  • A collaborative and supportive work environment, with a focus on teamwork and employee well-being.
  • A range of employee benefits, including colleague discount, flexible working, and wellbeing support.

About SSP Group

SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We are proud to be an equal opportunities employer, committed to recruiting and retaining the most talented individuals from a variety of backgrounds, skills, and perspectives.

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