Service Operations Manager

1 month ago


Edinburgh, Edinburgh, United Kingdom Capability Scotland Full time

Take the next step in your career within the social care sector.

At Capability Scotland, we are dedicated to providing exceptional services that are customized to meet the unique needs of individuals with disabilities. Our collaborative approach fosters innovative solutions that empower our clients to reach their aspirations. We prioritize the voices of our customers and learners, ensuring they are at the forefront of our mission.

Stanmore House Residential serves as both a boarding facility for Stanmore House School and a residential and respite service for children across Scotland. The young individuals we assist, aged between 5 and 20, face a range of complex disabilities. In this role, you will help them achieve greater independence within our fully adapted residential and educational campus located in a serene environment.

Role Overview

We are in search of a Service Manager who can lead our team to build on our past successes and explore new avenues for growth. You will oversee a dedicated team with diverse skills and responsibilities, ensuring that residents at Stanmore Residential continue to receive outstanding, person-centered support.

We value growth and community engagement, and you will be a proactive advocate for local initiatives, possessing the insight, vision, and determination to identify and cultivate service expansion. This position is ideal for someone eager to translate a vision into actionable outcomes while fostering a positive atmosphere.

Ideal candidates will possess:

A strong passion and commitment to our mission and values Proven leadership capabilities along with experience in social care and management

Benefits of Working with Capability Scotland:

Competitive salary of £44,000.05 per annum Fully funded SVQ qualification, a credential that lasts a lifetime. Generous holiday allowance of 37 days per year. Complimentary PVG checks throughout your tenure. Up to 8% employer contribution to your pension scheme. Coverage for up to 3 times your annual salary in the event of death in service. Access to Perks at Work – a shopping discount program. Cycle to work initiative. 24/7 employee assistance program. Eligibility for Blue Light & Concert for Carer discounts.

Application Process

Applying to become part of our organization is straightforward. Once you submit your application, you can expect to hear from us within three weeks. Successful candidates will be invited for an interview to discuss mutual interests in a secure environment.

A comprehensive job description for this role is available on our website.


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