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IT Support Specialist

2 months ago

Winchester, Hampshire, United Kingdom Spectrum IT Recruitment Full time £28,000 - £32,000

Job Title: IT Support Specialist

Job Summary:

Spectrum IT Recruitment is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to internal users across 1st and 2nd line. You will work closely with our team to resolve IT issues and provide excellent customer service.

Key Responsibilities:

  • Provide technical support to internal users via phone, email, and in-person
  • Resolve IT issues in a timely and efficient manner
  • Collaborate with the IT team to identify and resolve technical issues
  • Provide excellent customer service and support to internal users
  • Stay up-to-date with the latest IT trends and technologies

Requirements:

  • 2+ years of experience in IT support
  • Strong knowledge of Windows Server, Windows 10, and Office 365
  • Experience with network support and Azure knowledge
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary up to £32,000 based on experience
  • A hybrid working approach with 3 days from home
  • Opportunities for training and progression
  • A dynamic and technically challenging environment