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Senior Healthcare Development Lead
2 months ago
Job Overview:
We are seeking a highly skilled and experienced Senior Healthcare Development Lead to join our UK Insurance Healthcare Management function. As a key member of our team, you will play a critical role in leading high-performing teams in the design, development, implementation, and successful embedding of healthcare improvement initiatives related to Bupa's care policies, pathways, interventions, access to care routes, and propositions.
Key Responsibilities:
- Lead the identification of opportunities to improve the customer experience and deliver high-quality clinical outcomes.
- Lead, coach, and develop members of the healthcare management team to inspire them to realize their full potential and achieve consistently high standards.
- Develop and implement strategies for significant areas of healthcare improvement.
- Play a leadership role in cross-functional project teams and work as a business partner with others.
- Effectively manage multiple projects or programs of work, including monitoring key performance indicators and delivery milestones, and engaging with stakeholders.
- Apportion responsibilities clearly to individual team members and own the deployment of effective risk management and control systems to ensure customer outcomes are achieved.
Requirements:
- Experience or detailed understanding of the healthcare industry.
- Proven track record in leading the scoping, design, and implementation phases of complex business change initiatives involving cross-functional teams.
- Strong knowledge or experience of using change management-specific methodology and skills, including gap analysis, process mapping, and workshop delivery.
- Experience of leading the formation of complex and high-impact business cases and presenting business plans to senior leaders and external parties.
- Experience of using negotiation and influencing skills to navigate complex decision-making with challenging stakeholders.
- Experience of developing communications to promote or demonstrate the value of initiatives across multiple channels and to a wide range of audiences.
Benefits:
We offer a range of benefits to support your physical, mental, and financial wellbeing, including:
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Onsite gyms or local discounts where no onsite gym available.
- Various other benefits and online discounts.
About Bupa:
We are a health insurer and provider with a purpose to help people live longer, healthier, happier lives and make a better world. Our people are driven by a shared purpose and work together to deliver high-quality healthcare services and products that make a positive impact on people's lives.
