Agile Business Solutions Expert

4 weeks ago

London, Greater London, United Kingdom Resource on Demand Full time
Job Title: Agile Business Analyst

We are seeking an experienced Salesforce Business Analyst to join our team at Resource on Demand. As a key member of our project team, you will play a crucial role in ensuring the successful implementation of our Salesforce solution.

Responsibilities:
  • Develop a thorough understanding of all aspects of the CRM project, including technical and non-technical aspects.
  • Design, develop, document, and test system requirements and changes in accordance with the project plan.
  • Manage testing and end-user training, ensuring that training materials are developed and shared.
  • Collaborate with key stakeholders to ensure that 'To Be' end-user processes are appropriate, documented, and understood by end users.
  • Plan and manage tasks related to system implementation and process review, including responding to risks and changes in the project.
Requirements:
  • Strong understanding of the principles and processes behind effective data processing and management.
  • Collaborative worker with excellent stakeholder management skills, including senior leaders.
  • Curious and creative thinker with a focus on continuous improvement.
  • Ability to document and deliver training materials catering to audience needs.
  • Proficiency with Microsoft Visio (or alternative tools) to capture 'To Be' processes to support change management.

What We Offer:

As a Salesforce Business Analyst at Resource on Demand, you will have the opportunity to work on a variety of projects, develop your skills, and contribute to the success of our team.

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