Employment Career Coach

1 month ago


Burton upon Trent, Staffordshire, United Kingdom Acorn Training Full time
About the Role

We are seeking a highly motivated and experienced Employment Coach to join our team at Acorn Training. As a key member of our staff, you will play a vital role in helping individuals develop their careers and achieve their employment goals.

Key Responsibilities
  • Manage a caseload of customers to ensure they receive the support and guidance needed to secure sustainable employment.
  • Provide one-to-one information, advice, and guidance sessions to customers seeking employment.
  • Develop and deliver job search materials and products tailored to meet the needs of customers.
  • Work with local employers to identify key opportunities for customers and employers.
  • Support and signpost customers with pastoral needs.
  • Provide information, advice, and guidance on learning programmes and qualifications.
  • Coach customers to promote positive behaviors associated with employment.
  • Monitor own performance to ensure customer attendance and success measures meet national benchmarks.
  • Keep accurate records to monitor customer progress towards individual goals.
Requirements
  • Full NVQ Level 2 in customer service, business administration, accounting, or IT.
  • GCSE (or equivalent) in English Language and Mathematics.
  • Level 2 IT Qualification, such as ECDL.
  • Level 3 Information, Advice, and Guidance qualification (desirable).
  • First Aid at Work Certificate (desirable).
  • IOSH Health and Safety Qualification (desirable).
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and supportive organization that is committed to making a positive impact in the community. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We are proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Please contact us at recruitment@acorntraining.co.uk to discuss alternative options you may require or alternative application methods.



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