Customer Support Specialist

6 days ago


Hyde, United Kingdom COLTEN CARE LIMITED Full time
About the Role

We are seeking a highly skilled and empathetic Customer Support Advisor to join our team at Colten Care Limited. As a Customer Support Advisor, you will be responsible for ensuring high levels of occupancy in our care homes by nurturing quality leads into sales and providing an outstanding customer experience throughout the process.

Key Responsibilities
  • Nurture quality leads into sales and provide an outstanding customer experience
  • Engage with the local community and professional contacts, being an ambassador for Colten Care Limited
  • Support local promotional activities and events
  • Work closely with the Home Manager and care home teams to provide a professional welcome to visitors
  • Provide administrative support and reassurance to families and relatives
Requirements
  • Passionate about helping people, particularly the older generation
  • Empathetic and compassionate, able to find the right balance between sales and customer service
  • Professional, organised, and self-motivated, with a proven track record within a sales environment
  • Literate and numerate with experience of the Microsoft Office suite
  • A car driver and owner of a car, as you will be covering two homes during the working week
About Colten Care Limited

We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. Our focus is on keeping the resident at the heart of everything we do. We strive to be the best we can, which is why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.

Benefits
  • Uniform provided
  • Excellent inductions, training, and on-the-job support
  • Real career progression opportunities
  • Annual pay review
  • Choice of hot or cold meals and drinks on duty
  • Contributory pension scheme
  • Background checks at no cost to you


  • Hyde, United Kingdom Meridian Business Support Full time

    Job Summary:We are seeking a highly skilled and experienced Collections Specialist to join our team at Meridian Business Support. As a Collections Specialist, you will play a critical role in managing and monitoring arrears and assets, utilizing existing and new technologies to enhance the effectiveness of collections.Key Responsibilities:Manage and monitor...


  • Hyde, United Kingdom Meridian Business Support Full time

    Job Summary:We are seeking a highly skilled and experienced Collections Specialist to join our team at Meridian Business Support. As a Collections Specialist, you will play a critical role in managing and monitoring arrears and assets, utilizing existing and new technologies to enhance the effectiveness of collections.Key Responsibilities:Manage and monitor...


  • Hyde, United Kingdom Spencer Clarke Group Full time

    Join Our Team as a SEN Support SpecialistWe are looking for a committed SEN Support Specialist to become a vital part of our educational team. In this role, you will engage with students who have autism and other special educational needs, helping to guide their learning experiences and nurture a supportive educational atmosphere.Key Responsibilities:Assist...


  • Hyde, United Kingdom Anderselite LTD Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at Anderselite LTD. As an Administrative Support Specialist, you will provide high-level administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to the team, including managing...


  • Hyde, Tameside, United Kingdom Vision for Education - Manchester Full time £416 - £475

    Position: Youth Offender Support Specialist (full-time, temporary)Location: ManchesterSalary: £416 - £475 per week (salary is dependent on experience and/or qualifications)About the Role:We are seeking a dedicated Youth Offender Support Specialist to engage with adolescents aged 11 to 16 who are receiving their education in a specialized educational...


  • Hyde, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Cygnet Health Care. As a key member of our care team, you will play a vital role in providing high-quality care and support to individuals with learning disabilities, complex needs, and mental health conditions.Key ResponsibilitiesProvide...


  • Hyde, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Cygnet Health Care. As a key member of our care team, you will play a vital role in providing high-quality care and support to individuals with learning disabilities, complex needs, and mental health conditions.Key ResponsibilitiesProvide...


  • Hyde, United Kingdom Network Plus Services Full time

    Job OverviewAs a key member of the Admin Programme team at Network Plus Services, the Operational Support Specialist will play a crucial role in ensuring the smooth operation of our utilities division.Key Responsibilities:Maintain close collaboration with operational teams to ensure compliance with NRSWA regulations.Coordinate with the Admin Programme...


  • Hyde, United Kingdom Network Plus Services Full time

    Job OverviewAs a key member of the Admin Programme team at Network Plus Services, the Operational Support Specialist will play a crucial role in ensuring the smooth operation of our utilities division.Key Responsibilities:Maintain close collaboration with operational teams to ensure compliance with NRSWA regulations.Coordinate with the Admin Programme...

  • Collections Specialist

    11 hours ago


    Hyde, Cheshire, United Kingdom Meridian Business Support Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Collections Specialist to join our team at Meridian Business Support Limited. As a Collections Specialist, you will be responsible for managing and monitoring arrears and/or assets, utilizing existing and new technologies/systems to enhance the effectiveness of collections, and maintaining high...


  • Hyde, Cheshire, United Kingdom Meridian Business Support Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Collections Specialist to join our team at Meridian Business Support Limited. As a Collections Specialist, you will be responsible for managing and monitoring arrears and/or assets, utilizing existing and new technologies/systems to enhance the effectiveness of collections, and maintaining high...


  • Hyde, United Kingdom Teach195 Full time

    Position Overview: A prominent Secondary School is seeking a dedicated Teaching Assistant to join their team on an ongoing basis.Role Responsibilities: As a Teaching Assistant, you will be instrumental in providing support to both educators and students within the educational environment. This role offers a unique opportunity to contribute to a dynamic...


  • Hyde, United Kingdom Precedo Healthcare Services Full time

    Job Summary:We are seeking a dedicated and compassionate Children's Residential Support Specialist to join our team at Precedo Healthcare Services. As a key member of our residential support team, you will play a vital role in providing high-quality care and support to children in our care.Key Responsibilities:Support and Encourage: Provide emotional support...


  • Hyde, United Kingdom Precedo Healthcare Services Full time

    Job Summary:We are seeking a dedicated and compassionate Children's Residential Support Specialist to join our team at Precedo Healthcare Services. As a key member of our residential support team, you will play a vital role in providing high-quality care and support to children in our care.Key Responsibilities:Support and Encourage: Provide emotional support...


  • Hyde, United Kingdom Stoneacre Motor Group Full time

    Exciting Opportunity - Automotive Parts SpecialistWe are seeking an Automotive Parts Specialist to become a vital part of our expanding motor group. This position provides an excellent opportunity to showcase your outstanding customer service abilities while working within a vibrant team atmosphere.In the role of Automotive Parts Specialist, you will offer...


  • Hyde, United Kingdom Stoneacre Motor Group Full time

    Exciting Opportunity - Automotive Parts SpecialistWe are seeking an Automotive Parts Specialist to become a vital part of our thriving motor group. This position allows you to showcase your outstanding customer service abilities while working within a vibrant team atmosphere.In the role of Automotive Parts Specialist, you will offer knowledgeable guidance on...


  • Hyde, United Kingdom Precedo Healthcare Services Full time

    Job Summary:We are seeking a dedicated and compassionate Children's Residential Support Specialist to join our team at Precedo Healthcare Services. As a key member of our residential support team, you will play a vital role in providing high-quality care and support to children in our care.Key Responsibilities:Support and Encourage: Provide emotional support...


  • Hyde, United Kingdom Precedo Healthcare Services Full time

    Job Summary:We are seeking a dedicated and compassionate Children's Residential Support Specialist to join our team at Precedo Healthcare Services. As a key member of our residential support team, you will play a vital role in providing high-quality care and support to children in our care.Key Responsibilities:Support and Encourage: Provide emotional support...


  • Hyde, United Kingdom Stoneacre Motor Group Full time

    Exciting Career Opportunity - Automotive Parts SpecialistWe are seeking an Automotive Parts Specialist to become a vital part of our thriving motor group. This position provides an excellent opportunity to showcase your outstanding customer service abilities within a vibrant team atmosphere.As an Automotive Parts Specialist, you will offer knowledgeable...


  • Hyde, United Kingdom Precedo Healthcare Full time

    Job Summary:We are seeking a dedicated and compassionate Children's Residential Support Specialist to join our team at Precedo Healthcare. As a key member of our residential services, you will play a vital role in supporting the well-being and development of children in our care.Key Responsibilities:Provide individualized support and encouragement to...