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Customer Account Liaison

2 months ago

Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time
Customer Account Coordinator Opportunity

Elevation Recruitment Group is seeking a highly organized and customer-focused individual to fill the role of Customer Account Coordinator.

Key Responsibilities:

  • Process and review sales orders, ensuring all necessary paperwork is completed.
  • Maintain accurate records of orders and update key customers as required.
  • Update and maintain an up-to-date CRM system, reflecting customer interactions and records.
  • Manage diaries and schedules to ensure efficient communication with internal and external stakeholders.
  • Liaise with various departments to facilitate smooth operations.
  • Identify potential supply chain issues to prevent unexpected stock shortages.
  • Produce and chase quotations to meet customer needs.
  • Generate leads and follow up on potential opportunities.
  • Occasional travel may be required, both within the UK and overseas.

Requirements:

  • Strong administrative background with excellent customer service experience.
  • Proven ability to work in a customer-focused environment.
  • Excellent communication and negotiation skills.
  • Ability to build and maintain strong relationships with customers.
  • Willingness to travel as required.
  • Experience with CRM and ERP systems is beneficial.

This role is ideal for an organized and confident individual looking to take the next step in their career. If you possess the necessary skills and experience, we encourage you to apply.