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Residential Cleaning Specialist

3 months ago

West London, United Kingdom Clarges Mayfair Full time

Overview

Clarges Mayfair is a prestigious residential establishment featuring 34 exclusive apartments that provide outstanding lifestyle amenities with breathtaking views.

We are seeking a dedicated Housekeeping Assistant to enhance our service team. This role involves working closely with a small group, engaging in hands-on cleaning, laundry responsibilities, collaborating with the Concierge team, and performing various administrative tasks.

The Housekeeping Assistant is expected to deliver exemplary customer service and care to all residents and clients, adhering to established service standards and protocols. A high level of motivation and engagement is essential to maintain the cleanliness and presentation expected in our environment.

Key Responsibilities

  • Maintain exceptional cleanliness in all communal areas of the property.
  • Exhibit meticulous attention to detail in all cleaning tasks, ensuring both front and back of house areas meet the highest standards.
  • Keep a comprehensive daily log of incidents, resident requests, and shift transitions.
  • Demonstrate reliability, flexibility, and integrity, acting as a strong representative of Clarges Mayfair.
  • Adhere to departmental safety and security protocols to ensure a clean, safe, and secure environment.

Shift Pattern

Working hours include shifts from 07:30 to 16:00 and 09:00 to 21:00, with 12-hour shifts rotating between these times.

Key Requirements

  • Eligibility to work in the UK.
  • Proficient level of English communication.

Individual Specifications

  • Previous experience in housekeeping, preferably in a five-star environment.
  • Strong verbal communication abilities.
  • Ability to respond effectively in emergency situations.
  • Team-oriented mindset.