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Retail Store Manager

2 months ago

Cambridge, Cambridgeshire, United Kingdom Sweaty Betty Full time
About the Role

We are seeking an exceptional Store Manager to join our team at Sweaty Betty. As a Store Manager, you will be responsible for the day-to-day operations of the store, including sales, customer service, and team management.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver outstanding customer service and sales results
  • Review and analyze sales data to identify areas for improvement and implement strategies to drive sales growth
  • Ensure policies, operational standards, and procedures are communicated, understood, and implemented
  • Develop and maintain relationships with customers, community partners, and other stakeholders
  • Drive the Sweaty Betty brand in the store community through innovative marketing techniques and visual merchandising
  • Take ownership of stock management, visual merchandising, and store KPIs
  • Partner with the wider business to ensure prompt placement of stock and smooth store operations
Requirements
  • Experience in a management role, preferably in a fast-paced retail environment
  • Commercial approach with a proven sales background and experience setting and delivering store KPIs
  • Budget management experience, including payroll and expenses
  • Exceptional customer service and team management skills
  • Interest in and awareness of market trends in the retail industry
What We Offer
  • Generous clothing allowance
  • Excellent training and development opportunities
  • Quarterly bonuses
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust – advice and support
  • Dedicated budget to attend fitness classes
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash
  • Enhanced Family Leave policy
  • Cycle to work and Buzz bike scheme
About Us

We are a dynamic and inclusive company that values diversity, equity, and inclusion. We are committed to creating a culture that represents our empowerment mission and celebrates our differences. We care about our people, our community, and our world.

We are working to embed diversity, equity, and inclusion at the heart of our business. Our mission is to create a culture and team that represents our values and promotes a sense of belonging for all employees.