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Retail Store Manager

1 month ago

Cambridge, Cambridgeshire, United Kingdom Centric Talent Full time
Job Title: Retail Store Manager

We are seeking an experienced Retail Store Manager to join our team at Centric Talent. As a Retail Store Manager, you will be responsible for driving the overall performance of the store, managing and developing your team, and ensuring an exceptional customer experience.

Key Responsibilities:
  • Drive the overall performance of the store through managing and developing your team, demonstrating the brand/company values, and ensuring an exceptional customer experience.
  • Generate profit through exceeding KPIs, keeping P&L and controllable costs in line with budget, and maximising local market opportunities.
  • Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
  • Promote and deliver piercing services to customers.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
  • Ensure an inclusive environment, promoting equality and kindness with your team.
Essential Skills and Experience:
  • Demonstrate customer focus, ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service, and driving this through your team.
  • A confident leader, one who will inspire the team, leading by example to make our brand a great place for all who work and shop with us.
  • A proven history of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
  • Someone who demonstrates passion, drive, and resilience, with a can-do approach.
  • Possess a creative approach, to support the store and develop the team to reach their full potential.
  • The ability to communicate openly and effectively.
  • A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
Company Benefits:
  • A competitive salary and exciting bonus scheme.
  • A staff uniform allowance, enabling you to have fun wearing our accessories.
  • Generous staff discount across all our client's brands.
  • An additional day's holiday to celebrate your birthday.

This is a fantastic opportunity to become a member of the team and be part of a lively and diverse team of people that continues to grow and develop, working at our client's busy and exciting store.