Bar Team Member

2 weeks ago


Canterbury, Kent, United Kingdom Shepherd Neame Full time

About Us

Shepherd Neame is a leading independent brewery and pub company with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Bar Team Member. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our pub.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming atmosphere for all customers
  • Take orders, serve drinks, and handle cash and card transactions with accuracy and efficiency
  • Maintain a clean and safe working environment, adhering to health and safety standards
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Our Values

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

Why Join Us?

At Shepherd Neame, we believe in creating a positive and inclusive work environment where all employees feel valued and supported. We are committed to diversity, equality, and inclusion, and we welcome applications from candidates from all backgrounds.


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