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IT Support Specialist

2 months ago

Oldham, Oldham, United Kingdom Aspect IT Limited Full time

Job Summary:

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Aspect IT Limited. As a 1st/2nd Line Support Engineer, you will be responsible for providing technical support and services to our clients across the North West of England.

Key Responsibilities:

  • Provide technical support and troubleshooting for desktop, server, and VoIP systems.
  • Work closely with our clients to understand their technical requirements and provide solutions to meet their needs.
  • Collaborate with our team to resolve complex technical issues and improve our services.
  • Develop and maintain a strong understanding of Microsoft desktop and server operating systems, as well as other relevant technologies.
  • Communicate effectively with clients and colleagues through strong verbal and written communication skills.
  • Work independently and as part of a team to achieve goals and objectives.

Requirements:

  • 2+ years of experience in a support environment, preferably with field work experience.
  • Strong understanding of Microsoft Windows operating systems, server, and desktop.
  • Knowledge of Microsoft 365, SharePoint, and other relevant technologies.
  • Ability to think logically and remain calm under pressure.
  • Strong communication and teamwork skills.
  • Full UK driving license and own transport preferred.
  • GCSE Grades (C and above) or equivalent, including Maths and English.

What We Offer:

  • A competitive salary of £22,000.00-£26,000.00 per year.
  • Opportunities for training and career progression.
  • A relaxed yet professional work environment.
  • A varied client base and interesting projects.
  • A chance to be part of an amazing support team.