Business Leader

2 months ago

Leigh, Wigan, United Kingdom Frasers Group Full time
Job Description

Key Responsibilities:

  • Represent the Company as an Ambassador: Foster a positive image of Frasers Group and its values, embodying the company's mission and vision.
  • Drive Revenue Growth: Develop and execute strategies to increase membership sales, product sales, and secondary revenue streams, ensuring profitability and growth.
  • Manage Controllable Costs: Effectively manage stock orders, cleaning supplies, and other expenses to minimize waste and overspend.
  • Lead by Example: Demonstrate exceptional leadership skills, setting a high standard for performance and behavior, and inspiring team members to achieve their best.
  • Ensure Operational Excellence: Oversee the implementation of central processes, such as STRIVE and MOVE, to ensure consistency and high standards across all locations.
  • Recruit, Train, and Develop Team Members: Lead the recruitment, training, and onboarding of new team members, ensuring they have the skills and knowledge required to excel in their roles.
  • Monitor and Improve Processes: Regularly review and refine operational processes to ensure they are efficient, effective, and aligned with company goals.
  • Provide Feedback and Coaching: Offer constructive feedback and coaching to team members, helping them to develop their skills and achieve their potential.
  • Manage Facilities and Maintenance: Oversee the reporting of facilities and maintenance-related issues, ensuring prompt attention and resolution.
  • Manage Club Rotas: Develop and manage club rotas, ensuring that fully trained team members are always on site and that budgets are met.
  • Be Adaptable and Resilient: Demonstrate the ability to adapt to changing situations and find solutions to complex problems.
  • Ensure High Standards of Cleanliness and Presentation: Maintain consistently high standards of cleanliness and presentation, both on and off shift, ensuring a positive experience for members.

Requirements:

  • Passion for Health, Fitness, and Wellness: A genuine enthusiasm for the fitness industry and a commitment to promoting healthy lifestyles.
  • Leadership Qualities: Strong leadership skills, with the ability to inspire and motivate team members.
  • Adaptability and Communication Skills: The ability to adapt communication and management style to suit individual team members and their needs.
  • Positive Mindset: A solutions-driven mindset, with a focus on finding positive solutions to challenges.
  • Member-Centric Approach: A member-centric approach, with a focus on delivering exceptional customer service and ensuring a positive experience for members.
  • Flexibility and Availability: Flexibility in working hours and location, including weekends and Bank Holidays, to support the needs of the business.

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