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Poker Dealer

2 months ago

Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

About the Role

We are seeking a skilled and charismatic Poker Dealer to join our team at Grosvenor Casinos. As a key member of our casino floor team, you will be responsible for delivering exceptional gaming experiences to our customers.

Key Responsibilities:

  • Welcome customers warmly into the business and provide a personalized experience
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work collaboratively with colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash, and assets
  • Ensure proactive compliance with all regulations, particularly for licensing conditions, and safer gambling

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and technical skills
  • Ability to work as part of a team
  • Knowledge of poker rules and regulations

About Us

Grosvenor Casinos is a leading gaming company on a mission to become the UK's most loved casinos. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment.