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Poker Dealer
2 months ago
About the Role
We are seeking a skilled Poker Dealer to join our team at Grosvenor Casino, Cardiff. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and ensuring a memorable guest experience.
Key Responsibilities
- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
- Work with colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Communicate effectively with colleagues and card room supervisor
- Create an environment of community and fun
- Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
- Interact with customers in a range of ways that is consistent with their experience and ability in the game
- Maintain the security of the game, cash, and assets
- Ensure proactive compliance with all regulation, particularly for licensing conditions, and safer gambling
Requirements
- Knowledge of Texas Hold'em is preferred but not necessary
- Positive attitude
- Experience of working successfully in a hospitality role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Comfortable with change and ability to embrace new ways of working
- Good interpersonal skills and conflict resolution
- Must be able to work shifts at any time of the day, including weekends and bank holidays
- Must be 18+ and have right to work in the UK
What We Offer
- Competitive salary
- Fantastic rewards package
- Induction for success
- Learning and development opportunities
- Exciting project work
- People-focused culture
- High-performing culture
- Emphasis on growth
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.