Process Assurance Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

We're a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our company has made significant investments in data and tech capabilities, and we're committed to nurturing a culture that drives growth and sustainability.

Key Responsibilities
  • Ensure all necessary controls are in place and effective, and drive control enhancements through the implementation of preventative controls using systems, tools, and processes.
  • Lead the Insurer Services input and coordination for regulatory and cross-functional initiatives, and lead/coordinate deep dive reviews and assurance activities for specific regulatory, conduct, and performance outcomes.
  • Drive and track identified actions through to successful delivery.
Requirements
  • Experience within the insurance industry, with claims experience being a bonus.
  • Strong analytical and problem-solving skills, with the ability to drive control enhancements and lead/coordinate deep dive reviews.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
What We Offer
  • Attractive salary based on experience, plus car allowance.
  • Flexible working arrangements, including hybrid working options.
  • Competitive bonus scheme, with opportunities for annual performance bonuses.
  • Private medical insurance, with flexibility to see a specialist or consultant.
  • Life assurance cover and income protection, with pension contribution match up to 10%.
  • Award-winning package, including discounts and cashback at everyday retailers, fee-free independent mortgage advice, and free access to financial wellbeing support.
  • Mental wellbeing programme, with access to the Thrive mental health app, colleague assistance programme, and dedicated team support.
About Us

We're a company that values our colleagues and provides them with the right tools to do their job. Our 4Cs principles are simple: we believe in creating the right culture, giving our colleagues the right tools, and delivering good outcomes for every customer. We're committed to growing the company profitably and sustainably, and investing in the communities we serve.



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