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Front Desk Representative

2 months ago

London, Greater London, United Kingdom Equinox Full time

Customer Service Excellence at Equinox Kensington

We are seeking a dedicated and enthusiastic Front Desk Representative to join our team at the prestigious Equinox Kensington club. As the first point of contact for our valued members, guests, and prospective clients, you will play a vital role in creating a welcoming and exceptional experience.

Your Responsibilities:

  • Deliver outstanding customer service to all individuals who interact with the club, ensuring their needs are met promptly and professionally.
  • Warmly greet members and guests upon arrival, fostering a positive and inviting atmosphere.
  • Manage membership accounts efficiently, including updates and inquiries.
  • Maintain a clean and organized lobby area, reflecting the high standards of Equinox.

Your Qualifications:

  • Possess exceptional communication and interpersonal skills, with a genuine passion for providing top-notch service.
  • Demonstrate reliability, professionalism, and a strong work ethic.
  • Be proficient in computer applications and possess excellent organizational abilities.
  • Have a keen interest in health, fitness, and the wellness industry.

Join Our Team:

At Equinox, we offer a dynamic and rewarding work environment. As part of our team, you will have access to exclusive benefits, including:

  • Competitive salary and comprehensive benefits package.
  • Complimentary club membership, allowing you to experience the exceptional facilities firsthand.
  • Significant discounts on Equinox products and services, such as personal training, Pilates classes, spa treatments, and more.