Casino Manager Position

4 weeks ago


Saint Peters, Kent, United Kingdom Grosvenor Casinos Full time
Casino Manager Job Description

We are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casino Thanet. As a key member of our management team, you will be responsible for delivering an exceptional customer experience, leading a strong team of multi-skilled employees, and driving the performance of the casino.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and manage a team of employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage
  • Drive sales and control margin and costs to drive casino profitability
  • Ensure compliance with all regulatory requirements, particularly the Gaming Commission licensing requirements
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions
What We Offer:
  • Competitive salary and bonus potential
  • 28 days annual leave increasing with service
  • Balanced 40-hour work week
  • Share of tips and life cover
  • Contributory Pension Scheme
  • 50% off all food and team incentives and events

As a Casino Manager at Grosvenor Casino Thanet, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we would love to hear from you.



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