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Retail Catering Team Leader

2 months ago

Midlothian, United Kingdom The University of Edinburgh Full time

Job Summary:

We are seeking a highly skilled and experienced Retail Catering Team Leader to join our team at The University of Edinburgh. As a key member of our Accommodation, Catering & Events team, you will be responsible for leading a team of staff in the delivery of exceptional customer service and high-quality food in our restaurant and Grab & Go operation.

About the Role:

This is a full-time position (35 hours per week) that requires a strong leader who can inspire and motivate a team to deliver outstanding results. You will work closely with the Catering Manager to oversee all aspects of the day-to-day running of the operation, including staff management, customer service, and food quality.

Key Responsibilities:

  • Lead a team of staff in the delivery of exceptional customer service and high-quality food
  • Work closely with the Catering Manager to oversee all aspects of the operation
  • Manage staff schedules, training, and development
  • Monitor and maintain high standards of food quality and presentation
  • Ensure excellent customer service and resolve any customer complaints

Requirements:

  • Strong leadership and communication skills
  • Experience managing a high-volume restaurant operation
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent customer service skills and attention to detail
  • Ability to work collaboratively as part of a team

What We Offer:

The University of Edinburgh offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and high-quality food, we encourage you to apply for this exciting opportunity.