Customer Service Coordinator

4 weeks ago


Poole, Poole, United Kingdom Collaborate Recruitment Full time
Customer Service Co-ordinator Job Summary

We are seeking a highly skilled and experienced Customer Service Co-ordinator to join our team at Collaborate Recruitment. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in administration.

The successful candidate will be responsible for managing customer queries, processing orders, and working closely with internal teams to ensure seamless communication. If you have a minimum of 2 years' experience in a customer service role and are confident in your ability to work with systems and spreadsheets, we would love to hear from you.

Key Responsibilities:
  1. Manage customer queries via email and phone, providing timely and effective solutions.
  2. Process orders and oversee the order process from start to finish.
  3. Interact with sales reps and agents to resolve customer queries and issues.
  4. Work closely with internal teams to ensure efficient communication and resolution of customer queries.
  5. Arrange for shipment of goods to customers, liaising with couriers and third-party service providers.
  6. Compile weekly forecasts for the warehouse to ensure accurate inventory management.
  7. Update internal systems and spreadsheets to maintain accurate records.
Requirements:
  1. Minimum 2 years' experience in a customer service role.
  2. Confidence in using systems and spreadsheets.
  3. Excellent communication skills, both written and verbal.
  4. Ability to work collaboratively as part of a team.

We offer a competitive basic salary, plus an annual bonus, and a hybrid working arrangement. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.



  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAre you a customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Coordinator to join our team at Rubicon Recruitment Agency.Key Responsibilities:Proactively manage key customer accounts by processing customer orders within the correct time frameManage customer enquiries via...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Job Title: Customer Service CoordinatorAt Rubicon Recruitment Agency, we are seeking a highly skilled and motivated Customer Service Coordinator to join our dynamic team. As a key member of our team, you will be responsible for delivering an outstanding service to our customers, supporting the Sales Department in managing accounts, and processing orders.Key...


  • Poole, Poole, United Kingdom Team Jobs - Commercial Full time

    Job Title: Service Coordinator - NightsAt Team Jobs - Commercial, we're seeking a highly skilled Service Coordinator to join our 24/7 Operations Centre. As a Service Coordinator, you'll be responsible for providing exceptional customer service and support to our clients.Key Details:• Average of 29 hours per week over a 3-4 week rota• Shift Pattern: 19:30...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAt Rubicon Recruitment Agency, we're seeking a skilled Customer Service Coordinator to join our dynamic team. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our Sales Department in managing accounts, handling customer enquiries, and processing orders.Key...


  • Poole, Poole, United Kingdom Collaborate Recruitment Full time

    Job Summary:Collaborate Recruitment is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Poole, Poole, United Kingdom Collaborate Recruitment Full time

    Job Summary:Collaborate Recruitment is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Job Title: Service Coordinator - NightsCompetitive hourly rate: £15.96 per hourLocation: Poole (Hybrid working available after training)TeamJobs is seeking a Night Shift Service Coordinator to join our 24/7 Operations Centre. If you're comfortable working a rotating shift pattern, including nights, weekends, and bank holidays, and enjoy a dynamic work...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Job Title: Service Coordinator - NightsHourly Rate: £15.96 per hourLocation: Poole (Hybrid working available after training)We are seeking a Night Shift Service Coordinator to join our 24/7 Operations Centre. If you're comfortable working a rotating shift pattern, including nights, weekends, and bank holidays, and enjoy a dynamic work environment, this...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic individual to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic individual to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life programme, which aims to build and foster a sense of belonging for students living in AUB halls...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life program, which aims to build and foster a sense of belonging for students living in AUB halls of...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life program, which aims to build and foster a sense of belonging for students living in AUB halls of...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic individual to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life program, which aims to build and foster a sense of belonging for students living in AUB halls of...


  • Poole, Poole, United Kingdom AUB Full time

    Job Title: Residential Services CoordinatorWe are seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator. This role will play a key part in delivering the University's AUB Community Res Life program, which aims to build and foster a sense of belonging for students living in AUB halls of...


  • Poole, Poole, United Kingdom AUB Full time

    We are committed to creating an inclusive and diverse community at AUB.We strive to provide an exceptional student experience, and we're seeking a highly motivated and enthusiastic team member to join our Student Services team as a Residential Services Coordinator.The successful candidate will be responsible for delivering the University's AUB Community Res...


  • Poole, Poole, United Kingdom AUB Full time

    Residential Services CoordinatorWe are committed to fostering a diverse and inclusive community at AUB. As a Residential Services Coordinator, you will play a vital role in creating a welcoming environment for students living in our halls of residence.Key Responsibilities:Develop and implement the AUB Community Res Life program, promoting social activities...