Front Desk Associate

4 weeks ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time
Receptionist - A Role That Shines

The Lygon Arms Hotel, a historic coaching inn nestled in the heart of Broadway village, is seeking a skilled Receptionist to join its team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their stay with exceptional service and a warm welcome.

What We Offer:

  • A competitive annual salary of £24,960
  • A service charge paid monthly, circa £2,500 per annum (non-contractual)
  • Free team meals included on duty
  • Awards of Excellence recognition
  • Length of service gifts
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Team Rate at our Iconic Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatment and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events, seasonal gifts and much more...

Responsibilities:

  • Deliver exceptional guest experiences, ensuring every visitor leaves happy
  • Be intuitive and proactive in seeking opportunities to go above and beyond for our guests
  • Develop expert knowledge of our hotel amenities and stay up-to-date with our latest services to drive sales
  • Work collaboratively as part of a team, treating others like family and proactively lending a hand

About You:

We're looking for a candidate with a genuine passion for hospitality and guest service. If you thrive in a fast-paced environment and enjoy creating special experiences, we'd love to hear from you.


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