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Front Desk Associate

4 weeks ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time

Receptionist Opportunity at The Lygon Arms Hotel

The Lygon Arms Hotel, a historic coaching inn in the heart of Broadway village, is seeking a skilled Receptionist to join their team. As a Receptionist, you will be the first point of contact for guests, providing exceptional customer service and ensuring a warm welcome to the hotel.

What We Offer

  • Competitive annual salary of £24,960
  • Service charge paid monthly, circa £2,500 per annum (non-contractual)
  • Free team meals included on duty
  • Awards of Excellence recognition
  • Length of service gifts
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Team Rate at our Iconic Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatments and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events, seasonal gifts, and more...

Responsibilities

  • Deliver exceptional guest experiences, ensuring every guest leaves happy
  • Be intuitive and proactive in seeking opportunities to go above and beyond for guests
  • Develop expert knowledge of hotel amenities and stay up-to-date with latest services to drive sales
  • Work collaboratively as part of a team, treating others like family and lending a hand when needed

About You

We're looking for a candidate with a passion for hospitality and guest service. If you love creating special experiences and thrive in a fast-paced environment, we'd love to hear from you.