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Poker Dealer

2 months ago

Walsall, Walsall, United Kingdom The Rank Group Full time
The Rank Group is seeking a skilled Poker Dealer to join our team at Grosvenor Casino, Walsall. As a key member of our gaming team, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and creating a memorable guest experience.

Key Responsibilities:

* Welcome customers warmly into the business
* Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Work with colleagues to provide efficient and dynamic service
* Deliver an excellent quality experience by evaluating individual needs and acting upon this information
* Communicate effectively with colleagues and card room supervisor
* Create an environment of community and fun
* Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
* Interact with customers in a range of ways that is consistent with their experience and ability in the game
* Maintain the security of the game, cash, and assets
* Ensure proactive compliance with all regulation, particularly for licensing conditions, and safer gambling

Requirements:

* Positive attitude
* Experience of working successfully in a hospitality role
* Previous experience working as a poker dealer (preferred)
* Fanatical about delivering unrivalled customer experience
* Ability to collaborate with the wider business
* Comfortable with change and ability to embrace new ways of working
* Good interpersonal skills and conflict resolution
* Ability to work shifts at any time of the day, including weekends and bank holidays

If you are a motivated and customer-focused individual who is passionate about delivering exceptional gaming experiences, we encourage you to apply for this exciting opportunity.