Poker Room Manager

3 weeks ago

Walsall, Walsall, United Kingdom Grosvenor Casinos Full time
Poker Room Manager

About the Role

Grosvenor Casinos is seeking a skilled Poker Room Manager to lead our team of dealers in creating a successful card room. As a Poker Room Manager, you will be responsible for entertaining guests, keeping your team engaged, and remaining commercially focused.

You will need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.



Key Responsibilities
  • Welcome customers warmly into the business
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Lead your team to provide efficient and dynamic service
  • Support the Management Team with new initiatives, budget control, and positively driving the business forward
  • Coach and train team members to the highest standard
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Develop the poker community via social media, promotions, and marketing
  • Maintain the security of the game, cash, and assets
  • Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling


What We Offer

Grosvenor Casinos offers a supportive structure to deliver the best poker games through great service, well-developed teams, and the ability to make the most of opportunities as they arise.

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