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Parts Advisor

2 months ago

Leeds, Leeds, United Kingdom Pertemps Bond Full time
About the Role

We are seeking an experienced Parts Advisor to join our team at Pertemps Bond. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Ensure that agreed KPIs are met by effectively managing and maintaining accurate records of parts activities and opportunities in our CRM system.
  • Provide excellent customer service to enhance client satisfaction by offering tailored solutions and products that meet their needs.
  • Effectively up and cross-sell to new and existing customers, ensuring that they receive the best possible service and support.
  • Maintain a professional demeanor when dealing with customers, ensuring that their needs are met and exceeded.
Requirements
  • Proven experience in a similar role, preferably within the car or motorcycle industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A strong desire to achieve and exceed targets, with a focus on delivering exceptional customer service.
  • Ability to work effectively in a team environment, with a flexible and adaptable approach to meeting the needs of our customers.
  • Keen to continue self-development and learning, with a passion for staying up-to-date with industry trends and best practices.
What We Offer
  • 25 days annual leave, increasing with service.
  • Store discount.
  • Employee discount.
  • Free on-site parking.