Data Centre Operations Manager
2 months ago
We are seeking a highly skilled and experienced Chief Engineer to join our Data Centre Operations team at Amazon. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centres, ensuring that all electrical, mechanical, and fire/life safety equipment is functioning at peak efficiency.
Key Responsibilities
- Technical Leadership: Provide technical guidance and support to the Engineering team, ensuring that they have the necessary skills and knowledge to perform their roles effectively.
- Site Operations: Oversee the day-to-day operation and maintenance of mechanical and electrical equipment in data centre sites, ensuring that all equipment is functioning correctly and efficiently.
- Project Management: Assist in the design and build-out of new facilities, and perform root cause analysis of equipment failures to identify areas for improvement.
- Escalation Point: Act as an escalation point for all facilities-related issues within the data centre region, providing timely and effective solutions to ensure minimal disruption to operations.
- Troubleshooting: Troubleshoot and report facility and data server-level events within internal Service Level Agreements (SLA), ensuring that all issues are resolved promptly and efficiently.
- Standard Practices: Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams, ensuring consistency and best practices across the organisation.
- Safety Procedures: Ensure that all safety procedures are adhered to by vendors and AWS staff, maintaining a safe working environment for all personnel.
- Emergency Response: Respond to off-hour emergency calls related to data centres and assist with the investigation, mitigation, and recovery of the issue(s).
About the Team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Why Amazon?
At Amazon, we are committed to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. We value diverse experiences and are looking for talented individuals who want to help us achieve our goals.
Minimum Qualifications
- Bachelor Degree in electrical or mechanical engineering or equivalent.
- Extensive industry-related experience with in-depth knowledge of UPS, backup generator systems, and generic mechanical-room infrastructure.
- NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent).
- Several years of experience in operations and on-call support for Data Centre facilities or Mission Critical Plants/Production facilities.
- Fundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling.
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