Technical Support Professional

1 week ago


London, Greater London, United Kingdom The Dorchester Full time

About The Dorchester

The Dorchester is a renowned luxury hotel that prides itself on delivering exceptional guest experiences. As a Regional IT Support Engineer, you will play a vital role in ensuring the smooth operation of our IT infrastructure, enabling our staff to provide unparalleled service to our discerning guests.

Key Responsibilities

  • Provide technical support and maintenance for our IT infrastructure, including network, servers, and desktops.
  • Collaborate with our systems team to ensure optimal performance and security of our IT systems.
  • Develop and implement effective solutions to resolve technical issues and improve system efficiency.
  • Work closely with our staff to provide training and support on IT-related matters.

Requirements

  • Strong technical knowledge of IT infrastructure, including networking, servers, and desktops.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Proficiency in Microsoft Desktop & Office Systems, VMware, and Active Directory Group Policy.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to our award-winning learning academy.


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