Technical Support Professional
1 week ago
About The Dorchester
The Dorchester is a renowned luxury hotel that prides itself on delivering exceptional guest experiences. As a Regional IT Support Engineer, you will play a vital role in ensuring the smooth operation of our IT infrastructure, enabling our staff to provide unparalleled service to our discerning guests.
Key Responsibilities
- Provide technical support and maintenance for our IT infrastructure, including network, servers, and desktops.
- Collaborate with our systems team to ensure optimal performance and security of our IT systems.
- Develop and implement effective solutions to resolve technical issues and improve system efficiency.
- Work closely with our staff to provide training and support on IT-related matters.
Requirements
- Strong technical knowledge of IT infrastructure, including networking, servers, and desktops.
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
- Proficiency in Microsoft Desktop & Office Systems, VMware, and Active Directory Group Policy.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to our award-winning learning academy.
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