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Administrative Support Specialist

2 months ago

Hebburn, South Tyneside, United Kingdom MTrec Commercial Full time
Job Overview

About MTrec Commercial

MTrec Commercial is a reputable organization seeking a skilled Customer Service Administrator to join their team on a temporary to permanent basis.

Key Responsibilities
  • Provide exceptional customer service and support to clients and internal stakeholders
  • Manage and respond to customer inquiries and concerns in a timely and professional manner
  • Process and resolve customer complaints and issues in accordance with company policies and procedures
  • Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction
  • Develop and maintain accurate and up-to-date customer records and databases
Requirements and Qualifications
  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software applications
What We Offer
  • A temporary to permanent role with opportunities for growth and development
  • A friendly and supportive working environment
  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities