Field Care Supervisor

2 weeks ago


Truro, Cornwall, United Kingdom Helping Hands Full time
About the Role

We are seeking a highly skilled and experienced Senior Care Assistant to join our team as a Field Care Supervisor. As a key member of our team, you will play a vital role in supporting the development and growth of our care assistants, ensuring they receive the highest standard of training and support.

As a Field Care Supervisor, you will be responsible for coaching and mentoring new care assistants, assisting the office team with recruitment, compliance, and customer reviews. You will also be involved in conducting risk assessments, spot checks, and supervisions with care assistants, as well as meeting with customers to review care plans.

Main Responsibilities
  • Training and Development: Ensure care assistants receive comprehensive training and support to deliver exceptional care to our customers.
  • Compliance and Quality Assurance: Assist the office team with auditing and compliance, ensuring our services meet the highest standards.
  • Field Supervision: Conduct regular spot checks and supervisions with care assistants to ensure they are meeting our quality standards.
  • Customer Engagement: Meet with customers to review care plans, ensuring their needs are met and exceeded.
  • Risk Management: Conduct risk assessments to identify potential risks and implement measures to mitigate them.
What We Offer

As a Field Care Supervisor with Helping Hands, you will enjoy a range of benefits, including:

  • Competitive Salary: A salary that reflects your experience and skills.
  • Opportunities for Career Advancement: We offer a clear career progression path, with opportunities to take on new challenges and responsibilities.
  • Employee Assistance Programme: Access to a range of employee benefits, including a confidential employee assistance programme.


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