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Operations Director

2 months ago

Carlisle, Cumbria, United Kingdom Bell Full time
Job Overview

Bell is seeking a highly skilled and experienced Operations Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our business, ensuring that we deliver high-quality services to our clients.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and direction to our operations team, ensuring that they have the necessary resources and support to deliver their tasks effectively.
  • Service Delivery: Oversee the delivery of our services, ensuring that they meet the required standards and are delivered on time, within budget, and to the satisfaction of our clients.
  • Business Development: Identify opportunities for business growth and development, working closely with our sales and marketing teams to develop and implement strategies to achieve our goals.
  • Performance Management: Monitor and analyze our performance, identifying areas for improvement and implementing changes to optimize our operations and improve our efficiency.
  • Team Management
  • Communication and Collaboration: Foster a culture of open communication and collaboration within our team, ensuring that everyone is aware of their roles and responsibilities and is working together effectively to achieve our goals.
Requirements
  • Experience: Minimum 5 years of experience in a senior operations or management role, preferably in the construction or property services industry.
  • Skills: Strong leadership and management skills, with the ability to motivate and inspire a team to achieve their best. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and stakeholders. Strong analytical and problem-solving skills, with the ability to identify and implement solutions to complex problems.
  • Qualifications: GCSE grade C or above in 4 subjects, including Maths and English, or a C&G Advanced/Craft certificate and NVQ L2/3, HNC in Construction, or equivalent.
  • Certifications: SMSTS Award, CMI L3 Award, Principles of Management & Leadership, Pitman Excel – Intermediate User, CSCS card – Supervisor / Manager / Professionally qualified person.
Benefits
  • Competitive Salary: A competitive salary based on your skillset and experience.
  • Benefits Package: A comprehensive benefits package, including 31 holidays, including public holidays, which increases with length of service, opportunity to buy and sell holidays, opportunity to earn a bonus, car allowance with a fuel card, PPE provided, Cycle to Work scheme, one flu jab per year, paid maternity and paid paternity leave, Employee Assistance Programme, Life Assurance cover, Pension contributions, access to cancer care specialists for employees impacted directly or indirectly by cancer, Refer a Friend Bonus Scheme, Long Service Awards.
About Bell

Bell is a leading provider of property services, with a strong reputation for delivering high-quality services to our clients. We are a family-owned and operated business, with a commitment to helping our employees progress to reach their full potential. We are proud to be an Equal Opportunities and accredited Living Wage Employer.

We are committed to protecting our people, our places, and our planet, and to supporting our communities, customers, and local economies. We are driven to improve and succeed, and we are proud of our employees, our work, and our company.