Facilities Operations Manager

5 days ago


Oxford, Oxfordshire, United Kingdom Insight Executive Group Full time
Job Title: Facilities Manager

We are seeking an experienced Facilities Manager to join our team at Insight Executive Group. This is an exciting opportunity to manage essential operations within a renowned academic institution.

The Role

As the Facilities Manager, you will oversee a wide range of services, ensuring that day-to-day operations run smoothly. Your role will be crucial in managing helpdesk services, reception, security, site services, and switchboard functions.

Key Responsibilities:
  • Manage helpdesk, switchboard, and front-of-house operations.
  • Oversee the security team, including access control, CCTV systems, and key management across all university sites.
  • Implement and maintain service-level agreements (SLAs) with contractors and suppliers, ensuring performance targets are met.
  • Financial management of facilities contracts, including budgeting and expenditure reporting.
  • Develop and manage operational procedures to ensure the efficient running of all services.
  • Support the Estates team with project delivery and participate in emergency planning, disaster recovery, and business continuity initiatives.
Essential Requirements
  • Minimum of 3 years' experience in a similar Facilities Management role, preferably in an academic institution.
  • Strong leadership and management skills, with the ability to motivate and direct a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders.
  • Ability to work independently and as part of a team, with a flexible approach to work.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve issues.


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