Data Administrator Assistant

3 weeks ago


Surbiton, Greater London, United Kingdom Reed Full time
About the Role

We are seeking a highly organized and detail-oriented Data Cleanser & Customer Service Representative to join our IT and Marketing department at Reed.

This role involves maintaining the accuracy and integrity of our customer data, conducting customer research, and generating leads. You will be working in a dynamic team environment, utilizing your skills in data management and customer service to drive business growth.

Key Responsibilities
  • Data Cleansing: Ensure the accuracy and completeness of customer data by updating personal information and conducting research.
  • Customer Research: Utilize your analytical skills to identify trends and patterns in customer data, informing business decisions and driving growth.
  • Lead Generation: Develop and implement effective customer service and research techniques to generate new leads and opportunities.
  • Data Management: Utilize Excel to manage and organize data efficiently, ensuring seamless data flow and minimizing errors.
  • Customer Service: Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • Proficiency in Excel: Strong skills in data management and analysis, with the ability to utilize Excel to manage and organize data efficiently.
  • Customer Service Experience: Excellent telephone manner and customer service experience, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work effectively within a team environment, collaborating with colleagues to achieve business objectives.
  • Organizational Skills: Good organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects.
What We Offer
  • Competitive Hourly Rate: A competitive hourly rate of £11.44, reflecting the value we place on our employees' skills and expertise.
  • Professional Development: Opportunities for professional growth and development, with access to training and resources to enhance your skills and knowledge.
  • Collaborative Environment: A dynamic and supportive team environment, where you can collaborate with colleagues and contribute to business growth.

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