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Workplace Support Advisor

2 months ago

Swindon, Swindon, United Kingdom Huntress Full time
Job Description

**Job Summary:**

Huntress is seeking a skilled HR Advisor to join our team in Swindon. As an integral part of our HR department, you will work closely with our HR Business Partners to provide guidance on HR policies, support employee relations, and assist with key HR processes.

Key Responsibilities:

  • Partner with HR Business Partners to provide guidance on policies, HR practices, and employee/manager queries
  • Manage low-level Employee Relations cases, including disciplinary and grievance investigations
  • Advise on HR policies, covering probation's, leave, absence management, and flexible working
  • Oversee performance management processes, including goal setting and improvement plan
  • Handle escalated HR Help queries and support on boarding, inductions, and exit interview
  • Assist with HR initiatives, including employee engagement, diversity programs, and policy updates
  • Identify and escalate trends in employee concerns for proactive solutions
  • Improve the People Assist knowledge library by addressing common queries and anticipating needs
  • Work with the HR Coordinator to deliver accurate metrics and maintain data integrity
  • Analyse absence trends and report to HR Business Partners
  • Review exit interview feedback, identify trends, and assist in creating action plans

Requirements:

  • 2 years as an HR Advisor or similar role, with a solid understanding of HR principles, employment legislation, and best practices.
  • Minimum CIPD Level 3 or equivalent
  • Proficient in HRIS software and Microsoft Office packages
  • Experienced in analysing and presenting HR data
  • Strong ability to build trust and relationships across all levels, with excellent written and verbal communication
  • High accuracy in handling documents, records, and compliance, with the ability to manage sensitive information discreetly
  • Strong organisational skills, time management, and a practical approach to resolving issues

Benefits:

  • 22 days Annual leave plus holiday purchase plan
  • Birthday Day off and up to 5 days volunteer days
  • Summer and Winter Hours of work
  • Up to 10% bonus based on company and own performance
  • Access to a benefits and discount platform with access to 1000's of discounts at retailers, leisure attractions and restaurants
  • BUPA Healthcare, Life assurance, Permanent health insurance, Pension scheme with enhanced employer contributions
  • Season ticket loan, childcare assistance, EAP
  • Hybrid Position – 1 to 3 days in the office depending on the needs of the office