Service Advisor

4 weeks ago


Swindon, Swindon, United Kingdom Thrive group Full time
Service Advisor

Thrive Group is seeking a skilled Service Advisor to join our team in Swindon or Cirencester. As a Service Advisor, you will be responsible for providing exceptional customer service, conducting vehicle inspections, and explaining recommended repairs and services to customers.

Key Responsibilities:
Greet customers and conduct vehicle inspections
Provide detailed reports to customers
Explain recommended repairs and services
Schedule appointments and manage the service department's calendar
Coordinate with technicians to ensure timely completion of repairs

Requirements:
Previous experience as a service advisor or in a similar customer service role
Strong communication and interpersonal skills
Knowledge of automotive systems and repairs is a plus
Ability to multitask and prioritize tasks in a fast-paced environment
Proficient computer skills for data entry and record keeping

What We Offer:
Competitive salary up to £32,000 per annum DOE
Generous holiday allowance
Health and wellbeing support service
Team member discounts and incentives
Free onsite parking
Excellent training and development from manufacturer and our group staff

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