Operations Control Leader
3 weeks ago
Director of Operations Control at Transport for Wales
We are seeking a Director of Operations Control to spearhead and oversee the functions of the Transport for Wales Control Centres, managing ongoing train operations to ensure adherence to schedules, performance metrics, safety standards, and customer satisfaction. This position is particularly significant with the establishment of the Core Valleys Lines Control.
Key Responsibilities:
- Provide visionary leadership to the Operations Control team and the broader organization
- Formulate and execute contingency strategies
- Align goals and procedures for a cohesive service delivery
- Enhance operational efficiency through innovative practices and ongoing improvement
- Foster and sustain effective relationships with key stakeholders
- Guide the integration of the Taffs Well Integrated Control Centre
- Serve as a client representative for system enhancements
Qualifications:
- Exceptional leadership capabilities
- Proficient in people management
- Robust project management background
- Ability to drive innovation and implement transformative changes
- Strong knowledge of railway operations
- Solid financial and commercial insight
Welsh Language proficiency is advantageous but not essential. Transport for Wales is committed to fostering the development of Welsh Language skills among its employees.
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