Automotive Service Advisor
13 hours ago
We are seeking a skilled Service Advisor to join our team at a Privately Owned Car Dealership in the Luton area.
Job Role and ResponsibilitiesThe successful candidate will be responsible for:
- Providing exceptional customer service and ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advising on estimated costs of repairs and work to be undertaken, as well as selling additional products as appropriate to customers' needs
- Ensuring accurate and timely completion of job cards on our in-house computer system, updating customer and vehicle records, and documenting all warranty work in accordance with manufacturer policy
- Preparing and completing invoices, and ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public
To be successful in this role, you will need:
- Previous experience working as a Service Advisor within a motor garage
- A full driving licence
We are looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, as well as being confident with up-sell opportunities.
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