HR Administrative Assistant

4 weeks ago

Stevenage, Hertfordshire, United Kingdom Insignis Full time
HR Administrator

Hybrid Working - 12 month Contract - £16.00 per hour

We are seeking a highly organized and enthusiastic individual to join our team as an HR Administrator. This person will be responsible for the day-to-day running of our training rooms and for supporting the L&D advisors to provide learning and development solutions to the business.

Key Responsibilities
  • Manage the smooth running of the training facilities at all three MBDA sites, ensuring trainers are met, equipment is available and working, and liaising with security about access
  • Work with external agencies, such as company venue booking agencies, training providers, and managed service providers to arrange a wide range of training courses effectively from start to finish
  • Perform a range of activities within our training management system, including updating records, deleting duplicate requests, checking and correcting data, and preparing reports for business areas or L&D team
  • Respond to L&D-related enquiries, problems, and situations, including investigating records, files, and databases to resolve standard queries, or referring more difficult enquiries to higher levels, ensuring quick resolution wherever possible
  • Work with other departments in the business to secure support required for training courses, such as facilities, IM, security, and procurement
  • Take responsibility for administration of designated training courses, including Performance Management, Technical Foundation Programme, and Lean Six Sigma
  • Provide administration support for experienced apprenticeships schemes, including management of internal records and issuing documentation and communication to learners
  • Manage security refresher training process, ensuring all training is carried out within required timescales and records are maintained
  • Support delivery of adhoc Learning events across all MBDA UK sites
Requirements
  • Excellent written and verbal communication skills, with ability to draft sensitive and appropriate responses to customer queries
  • A strong customer service ethic, with willingness to make extra effort to help others
  • A proactive approach to getting things done
  • Ability to solve problems and develop good working relationships with internal and external trainers, suppliers, and delegates
  • Ability to work under pressure in a busy environment and think ahead to identify potential problems and find solutions
  • Great organisational and planning skills, with excellent IT skills, including MS Office suite and ability to quickly learn new tools and systems
  • Previous experience of organizing training events or working in a learning administrator role preferred

SC Clearance will be required.

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