IT Support Specialist
3 days ago
About RNLI Careers
RNLI Careers is a leading organization in the lifesaving industry, recognized for our commitment to saving lives at sea. Our purpose is to provide essential support to our users, volunteers, and supporters through our IT equipment and systems.
About the Role
The successful candidate for the IT Service Support Analyst position will play a key role in the End User Computing team, contributing to the culture of continuous improvement. As a member of our team, you will work closely with our suppliers to deliver IT systems and resolve any issues that our colleagues may have.
Key Responsibilities
- Provide technical support for RNLI staff and volunteers throughout the UK and Ireland.
- Work closely with the End User Computing team to deliver IT systems and resolve issues.
- Collaborate with suppliers to ensure the delivery of high-quality IT services.
- Contribute to the development of a culture of continuous improvement within the team.
Requirements
To be successful in this role, you will need to have excellent technical skills, a strong understanding of IT systems, and excellent communication skills. You will also need to be able to work effectively in a team environment and be able to adapt to changing priorities.
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