IT Support Specialist
7 days ago
Join a leading telecommunications company as an IT Support Engineer
About the Role
- Salary: £32,500 per annum plus benefits
- Hybrid working arrangement
- Support for telephone, broadband, internet, and VoIP services
Company Overview
Spectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications company. Our client provides a range of telecommunications products and services to small, medium, and corporate businesses.
Key Responsibilities
- Provide first and second-line IT support for end-users
- Assist with creating and maintaining IT support policy procedures
- Support hardware, software, and network issues
Requirements
- At least 3 years' experience in a support role
- Knowledge of Microsoft systems and Office 365
- Networking experience
- Knowledge of telecommunications and VoIP
- Experience with SIP and PortaOne (or other VoIP) is advantageous
- Natural problem-solving ability and willingness to learn
- Excellent communication skills
What We Offer
An attractive salary with benefits, including a flexible hybrid working arrangement. This is an excellent opportunity to join a dynamic team and contribute to the success of our client's business.
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