IT Support Specialist

7 days ago


Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

Join a leading telecommunications company as an IT Support Engineer

About the Role

  • Salary: £32,500 per annum plus benefits
  • Hybrid working arrangement
  • Support for telephone, broadband, internet, and VoIP services

Company Overview

Spectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications company. Our client provides a range of telecommunications products and services to small, medium, and corporate businesses.

Key Responsibilities

  • Provide first and second-line IT support for end-users
  • Assist with creating and maintaining IT support policy procedures
  • Support hardware, software, and network issues

Requirements

  • At least 3 years' experience in a support role
  • Knowledge of Microsoft systems and Office 365
  • Networking experience
  • Knowledge of telecommunications and VoIP
  • Experience with SIP and PortaOne (or other VoIP) is advantageous
  • Natural problem-solving ability and willingness to learn
  • Excellent communication skills

What We Offer

An attractive salary with benefits, including a flexible hybrid working arrangement. This is an excellent opportunity to join a dynamic team and contribute to the success of our client's business.



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