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Admin Maintenance Support Scheduler

2 months ago

Newham, United Kingdom Sourced Experts Full time
Job Title: Admin Maintenance Support Scheduler

Job Summary:

The Admin Maintenance Support Scheduler is a key role within our property maintenance team, responsible for coordinating and overseeing maintenance activities across residential and commercial properties. This position requires strong organizational skills, attention to detail, and excellent communication abilities to ensure seamless maintenance operations.

Key Responsibilities:

  • Maintenance Coordination:
    • Schedule and manage routine maintenance and emergency repair requests.
    • Evaluate and ensure maintenance services are within budget while maintaining high standards of quality.
    • Liaise with contractors and maintenance teams to ensure tasks are completed efficiently and on time.
  • Client Relations:
    • Respond promptly to maintenance requests and concerns from clients or tenants.
    • Foster positive relationships with clients, ensuring their needs are met and their satisfaction is maintained.
    • Provide clear communication of maintenance schedules and activities to minimize disruption to tenants or businesses.
    • Maintain up-to-date and accurate records of all maintenance activities, including work orders, certificates, access confirmations, and completed repairs.
    • Update property management software with job status, client requests, and any related documentation.
    • Monitor and manage maintenance budgets to ensure cost-effective operations.
  • Reporting:
    • Prepare regular reports on maintenance activities, including expenses and profitability analysis.
    • Provide progress updates to the line manager on ongoing maintenance projects and any issues that arise.

Requirements:

  • Experience in a similar role is essential: Minimum 2 years of relevant experience in maintenance coordination or property management.
  • Strong organizational and time-management skills: Ability to manage multiple tasks and schedules efficiently.
  • Attention to detail and problem-solving skills: Ensures accuracy in work and resolves issues promptly.
  • Proactive and self-motivated: Capable of working independently and anticipating maintenance needs.
  • Professional demeanor and strong work ethic: Exhibits professionalism in communication and interactions.
  • Positive attitude: Maintains a positive and cooperative approach in dealing with clients and colleagues.
  • Excellent communication and interpersonal skills: Able to communicate effectively with clients, contractors, and team members.
  • Proficient in property maintenance software and Microsoft Office Suite: Competent in using digital tools to manage records and communications.
  • Perfect verbal and written English skills: Clear and concise communication is essential.

Working Conditions:

  • Primarily office-based with occasional site visits if necessary.