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Customer Service Representative

2 months ago

Rushden, United Kingdom Ernest Gordon Recruitment Limited Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Ernest Gordon Recruitment Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales and revenue growth.

Key Responsibilities
  • Take incoming calls from clients regarding product range, technical enquiries, and ongoing service
  • Respond to technical enquiries, troubleshooting, and providing effective advice to clients
  • Upsell the company's range of products and services where possible
  • Liaise with internal teams (engineering, production, accounts, supply chain) to provide up-to-date advice and expertise to clients
Requirements
  • Any sales, account management, or customer service experience
  • Interest in Engineering/Technical
What We Offer

We offer a competitive salary, yearly bonus, training, and development opportunities, as well as a stable and specialist manufacturer environment. If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply.