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Mental Health Care Assistant

2 months ago


Basingstoke, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full time

About Southern Health NHS Foundation Trust

Southern Health NHS Foundation Trust is a leading provider of mental health and learning disability services, dedicated to delivering high-quality care across diverse communities.

Job Summary

We are seeking compassionate and dedicated individuals to join our team as Mental Health Support Workers. In this role, you will provide essential physical and psychological support to service users, working closely with the clinical care team to ensure their well-being and recovery.

Key Responsibilities

  • Maintain accurate records of all interactions with service users using our electronic system.
  • Communicate effectively and empathetically with service users, fostering a supportive and trusting environment.
  • Uphold strict confidentiality protocols and seek guidance when necessary to ensure the privacy and security of sensitive information.
  • Utilize various communication techniques to exchange factual information clearly and concisely.
  • Promptly communicate relevant information to senior team members, contributing to a seamless and coordinated care approach.

Essential Requirements

  • Demonstrated literacy and numeracy skills.
  • Previous experience working in a mental health setting.
  • Proficiency in basic computer skills.
  • Typing proficiency for accurate record-keeping.
  • Access to a vehicle for work purposes.

Desirable Requirements

  • NVQ Level 2 or 3 in Health and Social Care or equivalent qualification.