Client Success Relationship Manager
4 weeks ago
Job Title: Client Success Relationship Manager
We are seeking a highly skilled Client Success Relationship Manager to join our team at Citation Ltd. As a key member of our customer success team, you will be responsible for ensuring the long-term success of our clients.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and goals.
- Work closely with internal teams to deliver solutions that meet client objectives.
- Identify and grow opportunities within client accounts.
- Provide exceptional customer service and support to ensure client satisfaction.
- Collaborate with colleagues to resolve client issues and improve overall customer experience.
Requirements:
- Proven experience in customer success, account management, or customer service.
- Excellent communication, presentation, and negotiation skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Passion for delivering exceptional customer experiences.
About Citation Ltd.
Citation Ltd. is a leading provider of HR and H&S consultancy services across the UK. We pride ourselves on our industry-leading client retention rate and commitment to delivering exceptional customer experiences.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
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