Client Success Relationship Manager

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

Job Title: Client Success Relationship Manager

We are seeking a highly skilled Client Success Relationship Manager to join our team at Citation Ltd. As a key member of our customer success team, you will be responsible for ensuring the long-term success of our clients.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to understand their needs and goals.
  • Work closely with internal teams to deliver solutions that meet client objectives.
  • Identify and grow opportunities within client accounts.
  • Provide exceptional customer service and support to ensure client satisfaction.
  • Collaborate with colleagues to resolve client issues and improve overall customer experience.

Requirements:

  • Proven experience in customer success, account management, or customer service.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Passion for delivering exceptional customer experiences.

About Citation Ltd.

Citation Ltd. is a leading provider of HR and H&S consultancy services across the UK. We pride ourselves on our industry-leading client retention rate and commitment to delivering exceptional customer experiences.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.



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