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Human Resources and Business Operations Manager
2 months ago
About the Role:
We are seeking an experienced HR Operations Manager to join our team at CV Library. This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities:
- Lead the HR Operations team to provide professional expertise and direction for the organization through effective strategic business partnering, influencing and challenge to support delivery of key priorities and services.
- Lead the delivery of operational HR support to those departments that require HR services.
- Provide strategic HR operational advice to the leadership teams in order to meet their strategic priorities.
- Provide guidance and support on organizational change, including service re-design, restructuring and senior recruitment.
- Lead on the development of service workforce plans and the delivery of operational action plans that address identified issues and shortfalls in performance and capacity.
- Continually develop partnership and joint working arrangements, including conducting baseline assessments and audits, to improve service delivery and realize financial savings.
- Lead on the consultation and negotiation with Trade Unions in relation to all HR Operations matters to ensure effective and harmonious employee relations.
- Provide professional expertise and oversight into escalated HR cases and highly complex employee relation matters which arise, so that the organization meets its legal obligations, employees are managed in a fair way and employee relations are maintained.
- Develop and commission income plans, identifying plans for new income streams across the HR service to ensure resources are maximized and savings realized.
- Manage the deployment of budgets for HR Operations to ensure that opportunities for further funding are maximized and coordinated to make effective use of resources and secure best value.
Requirements:
- Member of Chartered Institute of Personnel and Development (MCIPD)
- Significant post-qualification experience of working in human resources, demonstrating in-depth knowledge of HR policies, trade union relations and applying employment law.
- Significant experience of working as a senior HR professional including working at a strategic and corporate level with Directors, Senior Staff, Members, external agencies etc.
- Extensive post-qualification experience with significant experience of business partnering and the development of corporate policies at a senior management level.
