Head of Operations

2 weeks ago


Coventry, Coventry, United Kingdom Walsh Employment Full time £50,000 - £60,000
Job Title: Head of Operations

We are seeking an experienced Head of Operations to lead our operations team in delivering exceptional event management services to major events and football clubs across the UK.

Key Responsibilities:
  • Lead the operations team in planning and executing complex event plans, including traffic management, security, and stewarding.
  • Develop and implement effective risk assessments and crowd management plans to ensure a safe and successful event experience.
  • Manage direct reports and provide coaching and mentoring to ensure the team's success.
  • Collaborate with the staffing and recruitment manager to ensure the correct number and quality of resources are available for future events.
  • Lead on all event day HR issues and work with the HR lead to resolve and rectify.
  • Ensure all relevant processes and procedures are followed by the team and are fully compliant with all British Standards and legal requirements.
Requirements:
  • 5+ years of experience in an operational or events environment.
  • Proven track record of effective coaching and mentoring.
  • Must hold a UK driving license and have extensive UK travel experience.
  • SIA DS license desirable.
What We Offer:
  • A competitive salary and a rewarding career path that could lead to an operations director role in the future.
  • A flexible working arrangement that includes days off midweek.
  • The opportunity to work with a dynamic and experienced team.

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