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Edinburgh, Edinburgh, United Kingdom Terry Soot MG Full timeTerry Soot Management Group (TSMG)We are a field data collection company founded in 2017 in Europe, dedicated to providing high-quality data services to our clients.Our team is spread across Europe and North America, and we are looking for a skilled individual to join our team as a Field Data Collection Specialist.The successful candidate will be responsible...
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Edinburgh, Edinburgh, United Kingdom Terry Soot MG Full timeAbout Terry Soot Management GroupTerry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.We collect data where automation is not possible. Our teams are spread across Europe and North America, ready to accept new challenges.Project OverviewThe goal of the project is to verify the geolocation of businesses in London and...
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Edinburgh, Edinburgh, United Kingdom Terry Soot MG Full timeAbout Terry Soot Management GroupTerry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.We specialize in collecting data where automation is not possible, focusing on features, images, videos, speech, and area scanning to provide valuable insights for informed decision-making.Project OverviewThe primary objective of...
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Cargo Agent
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Office Cargo Agent
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Office Agent
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Field Collections Agent
2 months ago
Job Summary:
We are seeking a highly motivated and skilled Field Debt Recovery Agent to join our team at Sert Group. As a Field Debt Recovery Agent, you will be responsible for conducting pre-disconnection visits for a well-established company within the energy sector.
Main Responsibilities:
- Visit customers to take meter readings, discuss a range of payment alternatives, or reconnect supply (if already disconnected)
- Gather sufficient information to ascertain reasons for debt and possible solutions for the customer, including eligibility for pre-payment meter installation or smart meter fitting
- Arrange for customers to contact our call centre to address debt issues
- Drive to domestic and commercial customers, with a valid UK driving licence essential
Requirements:
- Self-motivation and a consistent professional attitude
- Excellent communication and negotiation skills
- Ability to work independently and as part of a team
- Previous experience working with locksmiths and meter engineers (desirable)
What We Offer:
Full training with a field agent and consistent support, as well as the opportunity to secure a permanent position locally with Sert Group.
