Sales Associate

2 months ago


Newbury, West Berkshire, United Kingdom Pandora Full time
About the Role

Pandora is seeking a results-driven Sales Assistant to join our store team. As a Sales Assistant, you will be the link between our products and customers, influencing sales, excelling in customer service, and sharing your knowledge of our products and brand.

Key Responsibilities
  • Achieve and exceed individual and store sales targets by using effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
  • Build the bond between our brand and our customer by answering queries, providing exemplary service, and adapting your approach depending on individuals' personalities, loves, and needs.
  • Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
  • Assist with product deliveries, unloading and storing in the correct spaces in store.
  • Merchandise the store and maintain high shop floor standards, taking pride in your environment.
  • Operate the till system, handling financial transactions, including returns and exchanges.
What We Offer

We offer a competitive rewards package that is second to none. Our generous benefits package includes:

  • A highly competitive hourly rate of pay.
  • Eligibility for the sales assistant bonus scheme.
  • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
  • Generous employee discount.
  • Access to our employee 'wear box', where you can self-select jewellery to wear each time you're working.
  • Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts.
  • Parties, incentives, and gifts throughout the year.
About Pandora

Pandora is the largest jewellery company in the world, giving a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Our global workforce is made up of over 33,000 passionate people who, in, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.


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